How can we help?
Have a question, found a bug, or just want to share feedback? We'd love to hear from you.
Common topics
Chatbot Setup
Help with creating, configuring, or embedding your chatbot.
Knowledge Files
Issues uploading files or questions about RAG and content limits.
Billing & Plans
Questions about your subscription, plan limits, or payment.
Bug Report
Something not working as expected? Let us know so we can fix it.
Security & Privacy
Concerns about data handling, embed key security, or compliance.
General Inquiry
Anything else — feedback, feature requests, or partnership ideas.
Rate your experience
Let us know how we're doing.
We typically respond within 24 hours. For urgent issues, include "Urgent" in your subject line.